FAQ
Frequently asked questions
Destination of delivery
- We ship to the local and the global.
Delivery time
- Local orders: 7-10 working days for delivery
- International orders: 10-14 working days for delivery via EMS
- The time of shipment may depend on location, mode of shipment, and other factors.
Delivery fee
- Once the guest proceeds with payment, they can select their preferred delivery method. The total cost will vary based on the chosen delivery method and the country/region selected. The full price inclusive of these details will be presented at the checkout stage.
Please visit our delivery & shipping policy.
All items are non-refundable and non-exchangeable once payment has been made on the Awesomeism website. This policy is stated in our Terms and Conditions. Orders cannot be canceled after payment has been processed.
In the event of any dispute, Awesomeism reserves the right to make the final decision and interpretation.
Please visit our terms & conditions.
Please note that at checkout, you have the option to select your preferred payment method.
We accept secure payments from both local and international customers through credit cards and the Shopify Payment Gateway.
Kindly be aware that if your currency is not in HK dollars, there may be an additional exchange fee.
Please visit our terms & conditions.